L'Oréal Paris Excellence Creme Triple Care Colour 5.35 Chocolate Brown

Triple Care Colour Ritual:

  • Cares for your hair colour.
  • Cares for your scalp.
  • Cares for your hair. 

Product Features and Benefits:

  • Protective colouring cream with hi-covering pigments: Enriched with Pro-Keratin and protective serum actives to protect the hair as it colours. Long-lasting colour.
  • Scalp comfort shampoo: Delicately cleanses the scalp and hair of excess residue. Smoothes the hair to reveal its radiance. Rich, natural colour.
  • Lightweight nourishing mask: Infused with Ceramides. Durably nourishes the hair without weighing it down.
  • Covers up to 100% greys.
  • Gentle on scalp and hair.
  • Nourished, lively hair.

Directions For Use:

  • Follow the instruction leaflet. 
  • Wear the gloves supplied in the box. 
  • Rinse hair well after application.

This box contains:

  • Cream developer 72mL
  • Colouring cream 48mL
  • Comb applicator
  • Scalp comfort shampoo 12mL 
  • Lightweight nourishing mask 40mL
  • Instruction leaflet
  • Pair of gloves

Safety Instructions:

  • Hair colourants can cause severe allergic reactions.
  • This product is not intended for use on persons under the age of 16.
  • Temporary 'Black Henna' tattoos may increase your risk of allergy.
  • Do not colour your hair if: you have a rash on your face or sensitive, irritated and damaged scalp; you have ever experienced any reaction after colouring your hair; you have experienced a reaction to a temporary 'black henna' tattoo in the past.
  • Ignoring an allergy can be life-threatening. You must conduct an allergy alert test 48 hours before each time you colour even if you have already used colouring products before. So remember to buy the product 48 hours in advance. In case of any reaction or when in doubt, consult a doctor before using any hair colouring product.
  • 'Developer' contains hydrogen peroxide.
  • 'Hair Colourant' contains phenylenediamines, resorcinol, ammonia.
  • Avoid contact with eyes.
  • Do not use to dye eyelashes or eyebrows. Rinse the eyes immediately and thoroughly if the product comes into contact with them.
  • Wait at least 2 weeks after using a relaxer, a perm or a straightening process on the hair.
  • Do not use if your hair has been colouring with henna or with a progressive hair colourant.
  • Keep out of reach of children.

Shipping

Shipping Rates will be calculated based on the weight of the order and the delivery destination. The delivery rate can be viewed upon checkout.

In general, we will be using Ninja Van for majority of the orders, particularly all local orders to East Malaysia & West Malaysia with a maximum weight of 30kg. 

Delivery

We provide delivery across Malaysia (including Peninsular & East Malaysia). 

Parcels will be delivered using our appointed courier companies to your preferred address.

Any changes to the delivery address are not possible after payment is made. Please ensure that the address you provide is correct and accurate before making payment.   

Delivery will be available from Monday to Saturday, excluding Sunday and local Public Holidays.

All orders will be processed within 3-5 working days and shipped out as soon as possible after packing. Tracking numbers will be provided via email once your orders are shipped out.

In the event that delivery to some locations is not possible, our Customer Support Team may contact customers via WhatsApp Business Phone to arrange for delivery to an alternative address.

Orders will be delivered:

Within Peninsular Malaysia: 3-5 working days

Within East Malaysia: 5-8 working days

Return & Refund Policy

AA Pharmacy promises to provide our utmost efforts to ensure that orders are correctly fulfilled.

This Exchange, Return, Refund Policy is ONLY applicable for orders and deliveries via AA Pharmacy E-Store.  

Should there be any discrepancies in product(s) delivered, or if you wish to seek further assistance, customers may contact our AA Customer Support Team (details below) to report on the products within 7 days of receiving your parcel, otherwise AA Pharmacy reserves the right to reject the claim.

Whatsapp us at +6011-57706396 or Email us at [email protected]

Our Customer Support Team will review each customer’s application on a case-by-case basis and, at its sole discretion, determine whether the customer’s application is successful and provide instruction for the next course of action.

Walk-ins will not be entertained at any AA Pharmacy retail outlets.

Upon approval for order refund, AA E-Store will take 2-3 working days to process the refund request and another 7-14 working days for the bank/payment gateway to process the refund. 

    Cancellation

    AA Pharmacy E-Store reserves the right to cancel any orders if the product is not available for any reason. If this occurs, notification will be sent to the customer via WhatsApp or email and payment will be refunded accordingly. The refunded amount will be credited into customer’s payment account (i.e., Credit card/bank account/e-wallet/FPX) within 7-14 days from the refund date.

    The customer is not allowed to cancel order once the order is confirmed and/or the parcel has been collected by the appointed courier company.

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